Frequently Asked Questions

Below find information related to the most frequently asked questions. Please feel free to reach out to us at any time with further questions.

Is Sonesta Denver 420 Friendly2021-03-09T13:04:38-07:00


Is the Sonesta Denver 420 Friendly

No. Like other hotels in downtown Denver, the Sonesta Hotel Denver does not permit smoking of any kind on the property.

What Time is Check in and Check out2020-12-01T13:16:14-07:00



Check-In Time: 3PM
Check-Out Time: 12PM
Late Check Out Available

Languages Spoken by Staff2020-12-01T13:14:51-07:00


The Staff Provides Services in the Following Languages


WiFi Services2020-12-01T13:13:22-07:00


Fast WiFi Services

Standard tier wireless internet (WiFi) access included with stay at most Crowne Plaza hotels and resorts around the world.
WiFi available in public areas and guest rooms, including meeting rooms, at participating hotels.
WiFi bandwidth and speed may vary by hotel.

Housekeeping and Laundry Services2020-12-01T13:12:06-07:00


Housekeeping and Laundry Services

Dry Cleaning Pickup/Laundry
Same-Day Dry Cleaning
Dry Cleaning Hours: 9:00 AM to 6:00 PM
Daily Housekeeping
Housekeeping Full Service

On-Site Fitness Center2020-12-01T13:10:18-07:00


Hotel Fitness Center

The fitness center is temporarily closed.

Hours: 12:00 AM to 12:00 AM

Sonesta Denver proudly offers a full service fitness center so that you can stay in shape even when on the road. The 24-hour fitness center offers free weights, treadmills, stationary bikes and yoga balls and mats for your customized workout routine.

Elliptical Machines
Stair Stepper
Free Weights
Stationary Bicycle

Cleanliness Standards and Good Health Procedures2020-12-01T13:07:23-07:00

Cleanliness Standards

Good Health Procedures

Important Announcement!
IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and guests can expect to see enhanced procedures, which may include: face covering requirements, various ways to reduce contact throughout the hotel, social distancing measures within public spaces and procedures based on local authorities’ guidance and/or advice.



City Center Denver Parking

The Sonesta Hotel Denver is conveniently located at the corner of Glenarm Place and 15th Street. Our monthly, daily and event parking options make the hotel ideal for those working in Downtown Denver, attending Denver events or exploring the many attractions, shops and restaurants near the 16th Street Mall.

Monthly Parking
Covered parking with gated entrance
Full in and out privileges
Located in the Sonesta Denver with the use of these hotel amenities:
Dry Cleaning Service – Drop off with the Concierge and pick up the next day
Use of Concierge services for reservations, event tickets and information

Book our Denver Park, Stay & Go Package for complimentary parking in downtown Denver.

Daily Parking
Discount rates for Downtown Denver employees
Call for rates 303-573-1450
One time entry for shift parking
Located one block from the Free 16th Street Mall shuttle
Pay by the day or by shift
Event Parking
Colorado Convention Center – All Year
Paramount Theatre – All Year
March of Dimes WalkAmerica – April
Capitol Hill People’s Fair – June
Denver PrideFest – June
A Taste of Colorado – September
Denver Marathon – October
Parade of Lights – December

ADA Website Conformance2020-12-01T10:40:46-07:00

Our goal is to provide a welcome experience to all who visit our website. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about Sonesta Denver. If you have difficulty learning about us, we invite you to contact us via telephone or email and our friendly staff will gladly assist you.

Contact Info:
866-333-9380 [email protected]
1450 Glenarm Place, Denver, Colorado 80202

We work very hard to provide an easy-to-use online experience for all our visitors. We believe all of our website visitors should be able to easily research online regardless of device type or the need for assistive technology like screen readers, font magnification, translation or voice recognition software. To ensure this, Sonesta Denver is committed to compliance with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing have been developed with careful consideration of these guidelines and is continuously being enhanced to make our technology more accessible and user-friendly. We have tested our website to ensure that we meet or exceed Level AA of the WCAG 2.0 Standard. If you have any questions or would like to report any issues related to the accessibility features of our website, please contact us.

Browser Help
If you have difficulty in reading the website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage. We’ve provided a tool on all pages to help. Click the blue icon for more options.

Structured, Semantic Markup
HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.

Images Visibility
All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance
The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

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